Terms and Conditions
The terms ‘you’ and ‘your’ refer to the user, viewer or visitor of this website.
The terms ‘website’ and ‘site’ refer to www.madsquirrel.uk.
The terms ‘Red Squirrel Group Limited’, ‘Mad Squirrel’, ‘us’, ‘our’ and ‘we’ refer to Red Squirrel Group Limited, the owner of this website, whose registered office is:
- Unit 18 Boxted Farm, Berkhamsted Road, Potten End, Hertfordshire, HP1 2SG
- Telephone: +44 (0) 1442 256970
- Registered in England No. 09649496
DELIVERY AND COLLECTION
All Mad Squirrel Beer will be dispatched direct from our brewery and will be fulfilled either by our own fleet or our chosen third party courier
All deliveries are Monday to Friday, excluding Bank Holidays.
If no one is available to take delivery, a card will be left for local collection if your order is being full filled by our chosen courier, alternatively your order will return back to our Brewery and a re-delivery attempt will be made by our drivers once we have had contact with the client responsible for placing the order.
Items cannot be left anywhere other than the delivery address, unless this has been noted on the order by the customer prior to delivery.
Please allow 1-2 days for delivery when placing your order.
If you require delivery by a specific date, please contact us before placing your order and we will do our best to achieve it.
Standard Shipping is set at £7.00 inc. VAT per online order. We reserve the right to adjust this based on our courier / shipping rates.
We only ship to UK addresses.
No International or Weekend deliveries.
RETURNS & REFUNDS
No returns or refunds are offered once a purchase has been made, and your order has left our brewery. All orders are processed same day, except if they are received over a weekend. If your order has not left our brewery, and it has not been booked for collection by our preferred courier a refund will be possible. You will need to immediately call +44 (0)1442 256970 with your order reference number, and speak with a member of the team. If a refund is possible, this will be actioned immediately, and funds will be returned to the customer to the payment method used to place the order. A refund will take 24 hours to complete once this has been approved.
If you are in any doubt as to whether or not you wish to accept these terms and conditions, please do not use this site.
THE USE OF THIS WEBSITE IS SUBJECT TO THE FOLLOWING TERMS AND CONDITIONS:
The content of this site refers to the production and sale of alcohol. You may only use our site if you comply with the relevant alcohol age-restriction legislation of your location.
2. PRIVACY AND COOKIES
The majority of this site is accessible without registration. If you wish to purchase our goods and services you will be required to register with us. Registration can only be accepted if you are over 18 years of age and are registering as an individual.
The security of passwords is the responsibility of the registrant. If you suspect someone else knows your password we recommend you change it immediately and contact us.
We may suspend or cancel your registration immediately and without notice if you breach any of your obligations under our terms and conditions.
4. INTELLECTUAL PROPERTY
The content of this website is the copyright of Red Squirrel Group Ltd. Pages of this site may be printed or downloaded if and only if, they are downloaded in full, unmodified and our copyright or trademark notice is included in all copies. Our content must not be permanently stored or used by others for commercial gain. No part of this website may be reproduced without our prior written permission.
Nothing in these terms and conditions is intended to limit or exclude any liability on the part of Red Squirrel Group Limited for fraud or for negligence causing death or personal injury or to the extent that applicable law prohibits such exclusion or limitation. We take reasonable care to ensure the content of our site is accurate when posted. We do not accept liability for any errors or omissions on this site or for any loss or damages arising from using this site. We do not warrant that the use of this site will be without delay or free from errors, omissions or viruses. Your use of any information or materials on this site is entirely at your own risk, for which we shall not be liable.
6. TRANSFER OF RIGHTS
You may not assign, sub-licence or otherwise transfer any of your rights and obligations in the terms and conditions to any other person.
Any rights not expressly granted are reserved.
If any provision of these terms and conditions is found by any court of competent jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions which shall continue to have full force and effect.
We reserve the right to make changes to these terms and conditions, the content of our website or to suspend or terminate the provision of this website at any time, without notice and for any reason. Any changes to the terms and conditions will be made on this page.
11. GOVERNING LAW
These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Unauthorised use of this site may give rise to a claim for damages and / or be a criminal offence.